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Tips on Avoiding Computer Repair Issues

If you have a computer, then it is only fair to expect that at some point you will need to carry out some PC repair work. This is because the computer on any given day is exposed to multiple hazards that mean that at some point it will face performance or break down issues. Nobody wants to hear that but it is just the truth. The problem may be as small as the computer freezing or it may be something major such as the hard disk crashing. Whichever the case, you will need to be on your a-game on repairs when the time to do so does come. Below are a few tips that will help you to avoid future repair problems.


Start with the Symptoms

Like a human being suffering from a disease, when a computer has a problem, there will definitely be signs and symptoms. The computer will give you a type of error messages. It may also show a decrease in performance, and you will need to write down both of these. While the error message will mean total and utter nonsense to you due to their technical nature, it will tell the repair technician all they need to know. This will save the time they may need to run diagnostics and this could end up saving you money.

Remote Assistance

While some problems will require that you go down to the repair shop to get them fixed or get a technician to come over, not all of them requires their physical presence. Due to the capabilities of improved networking and connectivity, it is now possible for a computer repair technician to remotely connect to your PC over the internet, run diagnostics and guide you on how to fix the issues. The benefit of this approach is that it is convenient for both parties and on average will be a whole lot cheaper.


Document Repairs

You should never hand over your computer to any repair technician without a documented breakdown of what they aim to do and what they will be replacing. This documentation should also indicate the amount of time they intend to be taking. This will make it easier to do follow-ups and it also increases accountability. This simple step will be a great way to safeguard you from extra or hidden charges.

Prepare for the Repair Work

Like a medical procedure, your computer will need to be prepared for the repair process. The best way to do this is to backup any sensitive or important data that you have on your computer. Also, make a note of all the serial numbers and the conditions of the components in your computer to prevent them from being switched out by dishonest technicians. You should also replace all personal information that may expose you to blackmail or identity theft.

Consider an Exchange

Sometimes when a computer starts having issues, it is usually time to get rid of it. Rather than dispose it off and incur full cost for a new one, there is the option of trading it in for a better model. This options means that you get an upgrade at a better price. Sometimes your computer may be written off due to a discontinuation of the model thus meaning parts cannot be found. Some technicians will buy such computers or trade them in for something more common.